Shipping policy

Processing Time

All orders are processed within 2–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery

We currently ship within South Africa only. Estimated delivery times are 5–7 business days depending on your location.

Shipping Costs

Shipping is free on all orders over R600. R99 for all orders below R600.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.

Delays

The Healthy Hair Lab is not responsible for delays caused by courier services or circumstances beyond our control.